Privacy Policy
Last Modified: September 15, 2025

Introduction

Thank you for visiting this website, offered by Heartland Church. ("Heartland", "we", "us" or "our"), where we respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes how we may collect, use, store, share and protect your information in connection with your use of any of our website www.heartlandchurch.com (our "Website"), and the Heartland-owned services and tools related to the Website (including, but not limited to, Heartland-owned mobile and other software applications downloaded from the Website or obtained elsewhere, including our mobile apps) (collectively, the "Services"). This Privacy Policy does not govern any content, services, mobile or other software applications offered on the Website by Providers (as such term is defined in our Terms of Use). Please see the Providers' Privacy Policies for information on how your information is treated by the Providers.

Your visit to our Website or use of our Services is subject to this Privacy Policy and our Terms of Use. By accessing or using this Website or our Services you agree to this Privacy Policy and our Terms of Use. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Websites or the Services.

This Privacy Policy may change from time to time and your continued use of this Website or our Services after we make changes is deemed to be acceptance of those changes. So, please check this policy periodically for updates. It is our policy to post any changes we make to our Privacy Policy on this page with notice that the Privacy Policy has been updated on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active and deliverable e-mail address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. If you have questions or concerns regarding the use of your data, please contact us at info@heartlandchurch.com

What Information Do We Collect?

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the [Website/Service] or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the [Website/Service], the choices you make, and the products and features you use.

We collect several types of information from and about the users of our Website and Services, including information by which you may be personally identified, such as your name, postal address, e-mail address, telephone number, credit card information or any other information the Website and Services collect that is defined as personal or personally identifiable information under an applicable law or that may otherwise be used to identify you (collectively, your "Personal Information"). We also may automatically collect information as you navigate the Website and use the Services, including information such as usage details, IP addresses and information collected through the use of "cookies."

Information You Provide to Us. When you visit our Website and Services, you may be asked to provide Personal Information to register for an account or participate in other activities. If you communicate with us by e-mail, post messages to any of our chat groups, bulletin boards, blogs, or forums or otherwise complete online forms or surveys, any information provided in such communications may be collected as Personal Information. You also may publish or display information on public areas of the Website, Services or related websites ("User Contributions"). Your User Contributions are posted and transmitted to others at your own risk. No security measures are perfect, and we cannot control the actions of third parties with whom you share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. We will only collect User Contributions and Personal Information which you voluntarily provide. When you submit such User Contributions and Personal Information on our Website and Services, you are giving your consent to the collection, use and disclosure of such information as set forth in this Privacy Policy.

Credit Card Information. Currently, we do not store full credit card owner information, credit card numbers, credit expiration dates or CVN numbers on our servers, this info is sent directly to our processor and then the bank to complete the transaction. Our third party processor may provide you with the option to store your card information in order to assist with your transactions. If you choose to allow any third party processor to store your card information this information is stored pursuant to our third party processor's privacy policy and other terms of services, not that of Heartland Church.

Information We Collect Automatically. When you download, access or use the Website or Services, they may automatically collect: (i) usage details (including traffic data, location data, communication data and the resources you access and use through the Website and Services); (ii) device information (including IP address, operating system, browser type, hardware ID, mobile network information and the device's telephone number); (iii) stored information (including metadata and other information associated with the files stored on your device, such as photographs, audio and video clips, personal contacts and address book information); and (iv) location information (including real-time information about the location of your device). If you do not want us to collect this information, do not access or use the Site or Services, or, if you have already accessed or used the Website or Services, stop doing so immediately and delete any Services from your device. We also may use these technologies to collect information about your activities over time and across third-party websites, apps or other online services (behavioral tracking).

The collection of this information helps us to improve our Website and Services and deliver a better and more personalized service to you.

Information Collection Technologies. The technologies we use for automatic information collection may include cookies (or mobile cookies) or web beacons. Cookies are small files sent to and stored on the computer or device you use to access or use our Website or Services. Cookies may be used to monitor use of our Website or Services, customize content specific to your interests, ensure that you do not see the same advertisements repeatedly and store your user name and password so you do not have to re-enter it each time you access or use the Website or Services. It may be possible to refuse to accept cookies by activating the appropriate setting on your computer or device. However, if you select this setting you may be unable to access certain portions of our Website or Services.

Third-Party Information Collection. When you access or use the Website or Services, or access their content, certain third parties, such as advertisers, analytics companies (e.g. Google Analytics), your mobile device manufacturer or your mobile service provider may use automatic information collection technologies to collect information about you, your computer or your device. The information these third parties collect may be associated with your personal information or your online or mobile activities over time and across different websites, apps and other online services websites. Such third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How Do We Use Your Information?

If you elect to provide us with your information while using the Website or Services, for example, by registering on our [Website/Service] or e-mailing us, etc., we may provide you with product and service-related announcements or contact you regarding your member service requests. For example, all registered users receive a welcome e-mail to confirm their registration. These types of communications are necessary to serve you, respond to your concerns, and provide the high level of care that we strive to offer our members.

We may also use information that we collect about you or that you provide to us, including any Personal Information to: (i) provide you with the [Website/Service] and their contents, and any other information, materials or services that you request from us; (ii) fulfill any other purpose for which you provide it; (iii) give you notices about your account/subscription, including expiration and renewal notices; (iv) carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; and (v) notify you when updates are available, and of changes to any materials or services we offer or provide through the Website and Services.

The usage information we collect helps us improve our Website and Services and deliver a better and more personalized experience by enabling us to estimate our audience size and usage patterns, store information about your preferences, customize our Website and Services according to your individual interests, speed up your searches, and recognize you when you use the Website or Services.

We use information we collect about your location to determine the extent our products and services are used throughout the world.

Will Your Information Be Shared with Anyone?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

How Do We Handle Your Social Logins?

If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

What Is Your Stance on Third Party Websites?

Our [Website/Service] may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the [Website/Service].

SMS - Texting

Heartland Church offers SMS/MMS programs to keep participants informed about church services, events, and operations. Text messaging opt-in data and consent are not shared with any third parties (including subsidiaries and affiliates), other than our SMS provider. If you wish to be removed from receiving future communications, text STOP to opt out.

Children

We do not collect personal information from any person we know is under 18 without the consent of that minor’s parent or legal guardian.

A parent or guardian may consent to using our sites or services by a minor. However, we ask that you discuss the risks of sharing personal information on the Internet with your children and require that they refrain from communicating with any third parties or sharing any personal information online or otherwise without the supervision of a parent or guardian. Should you allow your minor child to use our sites or services, you are solely responsible for supervising the minor’s use of the same and assume full responsibility for the processing of any information provided to us by that minor.

Where you associate your minor child’s information with your account, we will assume you consent to our processing of that information in accordance with this policy and other privacy notices and terms we may provide to you from time to time. If you allow your minor child to use our sites, we ask that you discuss the risks of sharing personal information on the Internet with your children and require that they refrain from communicating with any third parties or sharing any personal information with other users. If you believe we might have any information from or about a child under 18, please contact us at dataprivacy@heartlandchurch.com 

Security

We implement measures designed to protect your personal information from accidental loss or unauthorized access, use, alteration or disclosure. However, the safety and security of your information also depends upon you. We urge you to protect your user information and password and to be careful about giving out information in public areas of the Website or Services, which may be viewed by other users of the Website or Services.

Unfortunately, transmitting information via the internet and mobile platforms is not completely secure. We cannot guarantee the security of your personal information when transmitted through our Website or Services. Any transmission of personal information is at your own risk, and we are not responsible for circumvention of any privacy settings or security measures we provide.

Updating Your Information

You can review and change your personal information by logging into your account and visiting your account profile. You may also review, change and correct your Personal Information, or request that we deactivate your account, by contacting us at info@heartlandchurch.com.

Retention of Your Information

We will retain your personal information for as long as necessary, for the success of Heartland Church related projects. We keep contact information until a user requests that we delete that information from our systems.

When deletion is requested or otherwise required, we will remove their information from publicly accessible sites and/or anonymize the data of data subjects if the deletion of data would break essential systems or damage the logs or records necessary to the operation, development or archival records of Heartland Church. We are required to keep some basic information about those with financial transactions for a longer period in accordance with applicable tax and other laws.

If you would like to request deletion of your account and associated data, please contact us at info@heartlandchurch.com.